MLN INFOTECH offers innovative and effective outsourcing solutions for clients around the world. We deliver higher quality, increased productivity, and lower costs. Can we do that for you? Sure we can. For business process outsourcing (BPO) and information technology outsourcing (ITO), MLN INFOTECH is not a product, we're services. We're people making technology work.

Our clients tell us we're good at what we do and that is demonstrated by the fact that we have one of the highest client retention rates in the technology services industry. Our clients' success is mirrored in our own financial performance. For the past ten years, MLN INFOTECH has achieved record growth with revenues climbing 25% annually.

We'd be glad to demonstrate the MLN INFOTECH advantage. Let us tell you about our world-class people, our company, and the "can-do" attitude that motivates us to deliver nothing less than the very best.

In 1999, MLN INFOTECH founder and Chairman of the Board Phani Madhava Malladi recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.

MLN INFOTECH a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Oregon,

It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.

We provide them with superior services including; Sales and Marketing Services, Designing Services, Software development, Call Center Solutions, Data entry services and supply chain management. Our world-class ITO offerings include applications solutions; data center management; disaster recovery; end-user computing; network management; security services; storage solutions; technology review, assessment, and planning; and transition services for human resources.

By delivering high quality, more efficient, and lower cost solutions, MLN INFOTECH allows clients to focus on their core business goals.

 
Competitive Edge
 
Inside-Sales
Inside sales plays a pivotal role in every company's sales cycle. It is this function that acts as the backbone in selling a product/solution. Inside sales can possible be termed as the face of the company. These are the people who introduce the company to the clients and make sure that the client feels that he is in safe hands.

Inside Sales plays a pivotal role in the sense that they actually present the company to the client for which they need to have a deep understanding on how the company stands and also need to have enough details about the client. Having a deep understanding of the seller and buyer helps them pitch the right product/solution to the right person This helps in reducing redundant sales cycles where you might initially talk to some person who is not the correct one and later get redirected to another person where you need to re-do the entire work.

To this effect we would like to present our solution named 'iContactCenter' solution. Using this solution you will get to develop a database that's customized to the requirement rather than you having to collect large volumes of data and then filter them, skilled professionals to pitch your product to the client, regular follow up and eventually turning the lead into a prospect. We follow a rigorous process in maintaining our databases up to date with the lead information, involve with the sales personnel frequently, gaining an understanding on the market and making the sales pitch accordingly, so that the sales personnel are at ease when talking to the client even after being involved at a later stage. This can go a long way in gaining the confidence of the client and more importantly in being loyal with us for future sales.